Complaints
Should you have a concern please contact your child's class teacher or Head of Keystage. They will strive to contact you within 24 hours.
If you do not feel you have had a satisfactory response we have a rigorous complaints procedure. Formal complaints will always follow the Complaints Procedure. Formal and informal opportunities for feedback from both students and parents are central to our self-evaluation work.
Westcountry Schools Trust (WeST) has a consistent Complaints Policy and Procedure that applies to all schools. Please read the policy on our page here:
WESTCOUNTRY SCHOOLS TRUST POLICIES
A complaint may be made in person, by telephone, or in writing by emailing complaints@wpp.westst.org.uk or via the form below.